Strategic Management > STRATEGIC CONTROL > Control Systems And Techniques

Policies And Procedures

Policies and procedures are the rules and regulations that prescribe correct behaviour. Managers use these to bring activities back in line. In many organizations these are referred to as standard operating procedures.

Statistical Reports

Managers use periodic statistical reports to monitor and evaluate nonfinancial performance. Such items a the number of new customer contract, delinquent accounts, sales volume received, number of employees, and other statistic reports vital to the department or business units are included. Statistical reports can be issued weekly, monthly, or quarterly and provide feedback about departmental or business unit's results.

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• Production Measures
• Management Audit

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Table of contents

Control Systems And Techniques

• Financial Control
• The Budgetary Control
  • Responsibility Centres
  • Types Of Budgets
  • Operating Budgets
  • Financial Budgets
  • Variable Budgets
  • Zero-base Budgets
  • The Budgeting Process
  • Advantages And Disadvantages Of Budget Control
• Quality Control
  • Total Quality Control Tqc
  • Statistical Approach
• Inventory Control
  • Economic Order Quantity (eoq)
  • Just-in-time Inventory Control
• Production - Operations Control
  • The Operations Management Process
  • Operating Strategy
  • Operating Systems
  • Facilities
  • Process Technology
• Other Measurement Techniques
  • Marketing Oriented Measures
  • Human Resource Measures
  • Production Measures
  • Policies And Procedures
  • Statistical Reports
  • Management Audit
  • Management By Objectives
  • Management By Exception
  • Control Of Operations - Network Models - (pert, Cpm)
• Characteristics Of Effective Control Systems
  • Sign Of Inadequate Control Systems
• S U M M A R Y

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