Strategic Management: Formulation and Implementation

Determine The Reasons For The Deviations

The fight step of the control process involves finding out: "why performance has deviated from the standards?" Causes of deviation can range from selected achieve organizational objectives. Particularly, the organization needs to ask if the deviations are due to internal shortcomings or external changes beyond the control of the organization.

A general checklist such as following can be helpful:

The locus of the cause, either internal or external, has different implications for the kinds of corrective action.