Analysis:

• Strategic control models are less precise. This is in contrast to operational control models, which are generally very precise in the narrow domain they apply.
• Strategic control models are less formal. The models that govern the considerations in a strategic control problem are much more intuitive, therefore, less formal.
• The principal variables in a strategic control model are structural. In strategic control, the whole structure of the problem, as represented by the model, is likely to vary, not just the values of the parameters.
• The key need in analysis for strategic control is model flexibility. This is in contrast to operating control, for which efficient quantitative computation is usually most desirable.
• The key activity in management control analysis is alternative generation. This is different from the operational control problem, in which in many cases all control alternatives have been specified in advance. The key analysis step in operations is to discover exactly what happened.
• The key skill required for management control analysis is creativity. In operational control, by contrast, the formal review of outcomes to discover causes means that they skill required is the ability to do technical, even statistical, analysis of the data received.

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Table of contents

• Nature Of Control
  • What Is Control?
  • Types Of Control
  • Feedforward Control
  • Concurrent Control
  • Feedback Control
  • Multiple Controls
  • Managerial Approaches To Implementing Controls
  • Market Control
  • Bureaucratic Control
  • Clan Control
• The Primary Types Of Organizational Control
  • Strategic Control
    • The Importance Of Strategic Control
  • Management Control
  • Operating Control
  • Differences Between Strategic And Operational Control
    • Measurement:
    • Analysis:
    • Action:
    • Implications For Information Systems
    • Implications For Controlling Formal Plans
• Approaches To The Evaluation Organizational Effectiveness
  • The Rational Goal Model
  • The Systems Resource Model
  • The Bargaining Model
  • The Managerial Process Model
  • The Organizational Development Model
  • The Structural Functional Model
  • The Functional Model
• Anthony's Perspective
  • Strategic Planning
  • Management Control
  • The Management Control
  • Management Control Of Projects
  • Task Control
  • Distinctions Between Task Control And Management Control
• Strategic Control: A New Perspective
  • Promise Control
  • Implementation Control
  • Strategic Surveillance
  • Special Alert Control
• Strategic Control Process
  • Determine What To Control
  • Set Control Standards
  • Measure Performance
    • Compare Performance To Standards
    • Determine The Reasons For The Deviations
  • Take Corrective Action
• Strategy Audits
  • Strategic Audits
    • Assessing The Firm's Operational And Strategic Health
    • Measures Of Organizational Health
  • Strategic Audit Measurement Methods
    • Qualitative Organizational Measurements
    • The Evaluation Of Corporate Strategy
    • Quantitative Organizational Measurements