Implications For Information Systems

  • Strategic control requires a greater variety of data types. Operating control problems typically have a smaller variety of data.
  • The total volume of data required for strategic control is smaller. On the other hand, perhaps thousands of pieces of data of each type are required for some of operating problems (e.g., the payroll processing of even a small organization).
  • Strategic control data are more aggregated. Operating data are used at the most detailed at transaction level.
  • Strategic control data are less accurate. Operating data generally need to be as accurate as possible.
  • The most important strategic control information is structural. Unlike the operational control are, the values of the technical variables are only of secondary importance.
  • The receipt of data for strategic control is more sporadic. Data for strategic problems are received sporadically as events take place.
  • Strategic control data are less processable by computer. The strategic control that arise in the environment rather than within the organization are generally not so easily available. For the most part, such data need not be computerized. It does imply that any computerization of strategic control tools must consider the important step of capturing necessary in machine-readable form.
  • The key decision in information for strategic control is what data to save. The principal problem in operating control information systems design is the technological problem of efficiently capturing and retrieving data.

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The Evaluation And Control Of Organizational Strategy
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