Clan Control

Clan control represents cultural values almost the opposite of bureaucratic control. Clan control relies on values, beliefs, corporate culture, shared norms, and informal relationships to regulate employee behaviors and facilitate the reaching of organizational goals.

Organization that use clan control require trust among their employees. Given minimal direction and standards, employees are assumed to perform well - indeed, they participate in setting standards and designing the control systems.

The Primary Types Of Organizational Control

There are three primary types of organizational control: strategic control, management control, and operational control.

*Strategic control, the process of evaluating strategy, is practiced both after the strategy is formulated and after it is implemented.

* Management control focuses on the accomplishment of the objectives of the various substrategies comprising the master strategy and the accomplishment of the objectives of the intermediate plans (for example, "are quality control objectives being met?").

* Operational control is concerned individual and group performance as compared with the individual and group role prescriptions required by organizational plans ( for example, "are individual sales quotes being met?").

Each of these types of control is not a separate and distinct entity and, in fact, may be indistinguishable from others. Moreover, similar measurement techniques may be used for each type of control.


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The Evaluation And Control Of Organizational Strategy
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